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Frequently Asked Questions

The following are answers to frequent questions we receive regarding Colorado Belle. Please be advised that prices, hours and other information are subject to change.
 
If you would like more information, or clarification on information provided, please feel free to email us.

ENVIRONMENT

Colorado Belle strives to be in full compliance with the Nevada Clean Air Act, providing non-smoking dining and public areas.


HOTEL

Hotel check-in time is 3pm.  Check out time is 11am.  For guests arriving early, luggage may be checked into the Bell Desk area until the guest’s room is ready.  Prior to 1 pm, guests may check in early to clean and ready rooms.  Early check-in fee is $10+ tax per room.  After 1pm, there is no charge for early check in if the room is available.

​Please note that we honor Do Not Disturb requests for your stay.  We do respect your privacy.  However, we do reserve the right to do daily service checks from housekeeping or welfare checks by security at any time to ensure that you are experiencing a safe and enjoyable stay with us.  Your well-being, as well as the well-being of all of our guests, is of great importance to us.  Thank you for your understanding.
 
Colorado Belle has full amenities in suites, including velour robes for use during your stay, coffee maker, refrigerator, wet bar or dining area, complimentary bath products, hair dryer, iron and ironing board.
 
All rooms have hair dryers and irons/ironing boards.

ADA ROOMS
Colorado Belle has a number of ADA compliant rooms. These rooms are located throughout the hotel and feature special bathroom facilities.
 
TDD telephones are available upon request.

RESORT WIFI
Service fee to be charged in some cases, up to 1 Mbps for unlimited access. Click here for rates.

SWIMMING POOLS
Both swimming pools and the 14-person spa are open year-round. Pools are heated to 80 degrees, spa is 102. Both pool and spa hours: 8am to 10 am (adults only); 10am to 10pm (open to all ages). No lifeguard on duty.

PROPERTY MAP
View a map of the property


SERVICES

ROOM SERVICE
Room service for continental breakfasts is available to our guests from 6am to 11am. Continental breakfast items are also sold in the lobby area of the New Orleans Tower at Portside Snacks.

PARTIES/REUNIONS/WEDDINGS CATERING
Colorado Belle provides full catering services to guests wanting to have an event at our property. Call 800.228.7144 for details. Please feel comfortable leaving a message; the caterers respond promptly!

ARRANGING A SPECIAL STAY
Please call 800.477.4834 to find out how you can pay in advance for someone's special vacation at Colorado Belle.

SHUTTLE SERVICE FROM LAUGHLIN/BULLHEAD CITY AIRPORT
Shuttle service from the airport is free and available upon request. Upon arrival at the airport, please pick up Colorado Belle's courtesy telephone and let our Bell Service know you would like transportation to the Belle.

RENTAL CARS
Colorado Belle does not have car rental agencies on property. There are, however, Enterprise, Hertz and Avis rental agencies at the Airport. Our shuttle driver will be more than happy to get them over there.

OXYGEN
Guests will need to arrange the delivery. The companies deliver to the Bell Desk, and they hold it until the guest arrives. Then they can deliver the oxygen to their rooms. Bell Desk can provide the telephone numbers of the local companies that deliver oxygen to our property. Call 702.298.4000 and ask for the Bell Desk.

WHEELCHAIRS
The Colorado Belle has wheelchairs and scooters for rent.  Call 702.298.4000 and ask for the Bell Captain to make a reservation for one.

TELEPHONE CALLS
Local calls are free. If your internet access is an 800 number, there is a $1.00 flat charge. If the number is long distance, toll charges apply. If your provider has access in Las Vegas, the call is free. (Las Vegas is a local call from Colorado Belle.)

FAX SERVICE
$3.00 first page and $1.00 each page after. Receiving: $1.00 per page.

LOST ITEMS
​To recover items you may have forgotten at Colorado Belle, call 800.538.5634, or email us. The Lost & Found Department is open Tuesday through Saturday from 6am to 2pm. Closed Sunday and Monday.  Guests in-house may dial the Security Dispatch through the operator. A Security supervisor will be contacted to assist.    

ROLLAWAY BEDS AND REFRIGERATORS
​Available to guests for an additional charge. ($10 per day for rollaways, $10 per day for refrigerators). Available on a first-come, first served basis at check-in. Guests requiring refrigeration for medication: please advise reservations agent when making reservation.

GLOBAL CASH ACCESS
​For customer convenience GCA kiosks are placed throughout the casino floor; complete the transaction and receive your funds at the Casino Services.

FOREIGN CURRENCY EXCHANGE
​The Casino Services exchanges foreign currency from Canada, Switzerland and England as well as Euros.

TICKET REDEMPTION
​Cash in your winnings at the Casino Cage!

WIN/LOSS STATEMENTS
Click here for a form for you to complete and return to us. Return by US mail to The STRAT Hotel, Casino & SkyPod Attn: TRUE REWARDS CLUB 2000 Las Vegas Blvd. South, Las Vegas, NV 89104 


POLICIES

PETS
​We love our pets! However, company policy is non-pet.

CHILDREN
​Colorado Belle features an arcade for the amusement of guests' children, as well as swimming pools. Please be aware that neither of the pools have lifeguards. In addition, arcade attendants are not responsible for children left unattended in the arcade. Children should not be left unattended on the property. A curfew law is in effect in Laughlin year-round.
 
Nevada State Gaming laws regulate the presence of children in gaming areas. Specifically, minors may not loiter in or around any room or area where gaming activity is being conducted.
 
Minors (under age of 21) are prohibited from playing, placing wagers at, or collecting winnings from any gambling game, slot machine, race book, sport pool or Pari-Mutuel operator.

RV DRY CAMPING
​We love our RV guests! Unfortunately, due to Clark County Health Department requirements, Colorado Belle cannot get necessary permits for RV Dry Camping. Consequently, we cannot allow guests to stay in their RVs overnight. We can, however, allow the RV to remain parked in the lot while the guests are occupying a hotel room.

BOAT FACILITIES
​Colorado Belle does not have a ramp or slips for boats. However, we can accommodate parking for your vehicle and boat. We have limited parking in the casino/hotel parking lot for boats and vehicles, (which fills up very quickly on Friday and Saturday nights). 


GAMING

NEVADA GAMING LAW prevents PBX operators from ringing the Race & Sports Book. Winning Sports Book tickets are good for 120 days after the date of the game.

If you have left the property and did not redeem your slot payout tickets, they can be redeemed by mail.
 
​Send the voucher to:
Edgewater Hotel Casino
Attn: Controller's office
2020 S. Casino Drive
Laughlin, NV 89029

PIT GAMES, BETTING LIMITS AND ODDS
​$5.00 minimum craps, blackjack and roulette tables are available. Table limits are $5-$500 and $5-$1,000 on double deck blackjack or 6 deck shoes. Roulette maximum payout inside is $875, outside $1,000. Craps maximum bet is $500 with 3, 4, and 5 time odds.

CRAPS
​3, 4, and 5 times odds. $5 tables are available. Maximum table limit is $500.

TRUE REWARDS CLUB MEMBERSHIP
​FREE, sign up at the Casino Services. More information about True Rewards here.

CONVENIENCE FOR OUR GAMING PATRONS
​The Colorado Belle Gift shop takes room charges and Comp dollars. Guests can use their comp dollars on everything except tobacco products.