Colorado Belle Logo RESERVATIONS   Calendar Email Sign Up Hotel Packages
Hotel Casino Club Promotion Entertainment Dining Retail Sales
Frequently Asked Questions at the Colorado Belle Laughlin NV

Following are answers to questions we receive regarding Colorado Belle. Please be advised that prices, hours and other information are subject to change.
If you would like more information, or clarification on information provided, please email us at info@cb-ew.com.

ENVIRONMENT

Colorado Belle strives to be in full compliance with the Nevada Clean Air Act, providing non-smoking dining and public areas.

HOTEL

Hotel check-in time is 3pm; check-out time is 11am.

For guests arriving early, luggage may be checked into the Bell Desk area until the guest's room is ready.

Colorado Belle has full amenities in suites, including velour robes for use during your stay, coffee maker, refrigerator, wet bar or dining area, complimentary bath products, hair dryer, iron and ironing board.

Guests in standard rooms may borrow hair dryers and irons/ironing boards from housekeeping.

Located on the top level of the boat, with living area extending above the top floor, the Presidential Suite is the largest hotel room in the Belle. It has 2 levels--the first is the bedroom area with a king-sized bed and 2-person Jacuzzi tub. The upper floor is the living room area with full kitchen and a big screen T.V. The room is about 1,000 sq. ft. The rates usually range from $300 Sunday-Thursday, and $500 Friday and Saturday plus tax.

ADA ROOMS:

Colorado Belle has a number of ADA compliant rooms. These rooms are located near elevators and feature special bathroom facilities. TDD telephones are available upon request.

COMPUTER ACCOMMODATIONS:

HIGH SPEED INTERNET is available in every room. In addition, internet kiosks are available for guests' use in the breezeway between the "boat" and the New Orleans Tower. The breezeway is also an internet hotspot for wireless access. Credit cards are necessary for all internet access.

SWIMMING POOLS:

Both swimming pools and the 14-person spa are open year-round. Pools are heated to 80 degrees, spa is 102. Both pool and spa hours: 8am to 10pm: adults only; 10am to 10pm: open to all ages. No lifeguard on duty.

SERVICES

ROOM SERVICE:

Room service for continental breakfasts is available to our guests from 6 a.m. to noon. Continental breakfast items are also sold in the Candy Shoppe ("D" Deck, south end of the boat) and in the lobby area of the New Orleans Tower at Portside Snacks.

PARTIES/REUNIONS/WEDDINGS: CATERING

Colorado Belle provides full catering services to guests wanting to have an event at our property. Call 800-228-7144 for details. Please feel comfortable leaving a message; the caterers respond promptly!

ARRANGING A SPECIAL STAY FOR SOMEONE AT COLORADO BELLE:

Please call 866-352-3553 to find out how you can pay in advance for someone's special vacation at Colorado Belle.

SENDING FLOWERS AND GIFT BOXES TO SOMEONE AT COLORADO BELLE:

Please call 702-298-4000, ext. 3531 between 9 a.m. and 9 p.m. to arrange to send flowers, candy, gift baskets, etc., to guests at Colorado Belle. These gifts are distributed by our Bell Desk personnel and the guest must be in the room to receive the gift. Alternatively, the guest may pick the gift up at the Bell Desk.

SHUTTLE SERVICE FROM LAUGHLIN/BULLHEAD CITY AIRPORT

Shuttle service from the airport is free and available from 7 a.m. to 5 p.m. Upon arrival at the airport, please pick up Colorado Belle's courtesy telephone and let our Bell Service know you would like transportation to the Belle.

RENTAL CARS:

Colorado Belle does not have car rental agencies on property. There are, however, Enterprise, Hertz and Avis rental agencies at the Airport. Our shuttle driver will be more than happy to get them over there.

OXYGEN:

Guests will need to arrange the delivery. The companies deliver to the Bell Desk, and they hold it until the guest arrives. Then they can deliver the oxygen to their rooms. Bell Desk can provide the telephone numbers of the local companies that deliver oxygen to our property. Call 702-298-4000 and ask for the Bell Desk.

WHEELCHAIRS:

Colorado Belle supplies wheelchairs free of charge on a first-come, first-served basis for the duration of your stay. To retain a chair (which you need to do upon arrival, cannot be done in advance), the Bell Desk will make a copy of your driver's license and give you back your original. In the event that no chairs are available (this does not happen very often), you may rent from a business in Bullhead City. The Bell Desk can provide the telephone number of the business where you can rent wheelchairs and electric scooters. Call 702-298-4000 and ask for the Bell Desk.

TELEPHONE CALLS:

Local calls are free. If your internet access is an 800 number, there is a $1.00 flat charge. If the number is long distance, toll charges apply. If your provider has access in Las Vegas, the call is free. (Las Vegas is a local call from Colorado Belle.)

FAX SERVICE:

$3.00 first page and $1.00 each page after. Receiving: $1.00 per page.

LOST ITEMS :

To recover items you have forgotten at Colorado Belle, can call 1-800-538-5634, or email us at info@cb-ew.com. The Lost & Found Department is open Saturday through Wednesday from 8am to 4pm. Guests in-house may dial the Lost & Found room at ext. 3614. After hours, they may call the 800 number and leave a message, or call 702-298-4000 ext. 3611 for Security. They can check the Lost & Found room for missing items.

DRY-CLEANING & LAUNDRY SERVICES:

Available to guests through the Bell Desk Monday through Saturday (items dropped off on Saturday may not be picked up until Monday). Guests simply bring items requiring dry cleaning to the Bell Desk. Dry cleaning is charged to guests' room/credit card.

ROLLAWAY BEDS AND REFRIGERATORS:

Available to guests for an additional charge. ($7 per day for rollaways, $7 per day for refrigerators). Available on a first-come, first served basis at check-in. Guests requiring refrigeration for medication: please advise reservations agent when making reservation.

GLOBAL CASH ACCESS:

For customer convenience GCA kiosks are placed throughout the casino floor; complete the transaction and receive your funds at the Casino Services.

FOREIGN CURRENCY EXCHANGE:

The Casino Services exchanges foreign currency from Canada, Switzerland and England as well as Euros.

TICKET REDEMPTION:

Cash in your winnings at the Casino Cage!

WIN/LOSS STATEMENTS:

Click here for a form for you to complete and return to us. Return by US mail to 2020 S. Casino Drive, Laughlin, NV, 89029, or fax your request to 702-298-5606. It is also possible to request the statement by email. Please include the information in the form in your request and send to dcortez@cb-ew.com.

If you plan to visit us soon, you may simply complete the request at the Casino Services at your convenience. Please allow two weeks for us to process your request.

POLICIES

PETS:

We love our pets! However, company policy is non-pet.

CHILDREN:

Colorado Belle features an arcade for the amusement of guests' children, as well as swimming pools and a sandy beach. Please be aware that neither the beach nor the pools have lifeguards. In addition, arcade attendants are not responsible for children left unattended in the arcade. Children should not be left unattended on the property. A curfew law is in effect in Laughlin year-round.

Nevada State Gaming laws regulate the presence of children in gaming areas. Specifically, minors may not loiter in or around any room or area where gaming activity is being conducted.

Minors (under age of 21) are prohibited from playing, placing wagers at, or collecting winnings from any gambling game, slot machine, race book, sport pool or Pari-Mutuel operator.

RV DRY CAMPING:

We love our RV guests! Unfortunately, due to Clark County Health Department requirements, Colorado Belle cannot get necessary permits for RV Dry Camping. Consequently, we can not allow guests to stay in their RVs overnight. We can, however, allow the RV to remain parked in the lot while the guests are occupying a hotel room, or the guest may move the RV to our upper parking lot. The upper parking lot has 24-hour security and bus service to our property.

BOAT FACILITIES:

Colorado Belle does not have a ramp or slips for boats. However, we can accommodate parking for your vehicle and boat. We have limited parking in the casino/hotel parking lot for boats and vehicles, (which fills up very quickly on Friday and Saturday nights). We also have an overflow lot near our property with 24-hour shuttle service to the hotel/casino for our registered guests.

GAMING

Winning Sports Book tickets are good for 120 days after the date of the game, and can be paid by mail. Look for the address to mail the tickets to on the back of the ticket. (Please do not send to Colorado Belle.)

If you have left the property and did not redeem your slot payout tickets, they can be redeemed by mail. Send them to the address below and a check will be sent to you. Making a photo copy for your records before you send the ticket in is recommended. Send your slot tickets to: Edgewater Casino, Attn: Controller's Office, P.O. Box 77000, Laughlin, NV 89029.

PIT GAMES, BETTING LIMITS AND ODDS:

$2.00 minimum craps, blackjack and roulette tables are available. Table limits are $2-$500 and $5-$1,000 on single and double deck blackjack or 6 deck shoes. Roulette maximum payout inside is $875, outside $1,000. Craps maximum bet is $500 with 3, 4, and 5 time odds.

CRAPS:

3, 4, and 5 times odds. $2 and $3 tables are available. Maximum table limit is $500.

ACCESS PLAYERS CLUB MEMBERSHIP:

FREE, sign up at the Casino Services.

CONVENIENCE FOR OUR GAMING PATRONS:

The Colorado Belle Gift shop takes Room charges and Comp dollars. Guests can use their comp dollars on everything except tobacco products.